Success strategies - what are they in service business?

 

How does an app designed for a party at University of South Carolina become a huge success story named Tinder? What does the “bnb” stand for in Airbnb and how do they generate profits? What characteristics have made Salman Khan one of the most successful entrepreneurs with his mega-success Khan Academy?

 

 

 

What does Titans of Service offer?

 

Titans of Service presents the business logic, methods, and techniques used by industry-leading firms in managing service-based business models. This book details the cases of dominant service-led businesses in a wide variety of consumer and B2B industries, including examples such as Singapore Airlines, Whole Foods, Tinder App, Airbnb, Supercell, Khan Academy...and many more!

 

 

Who should read the book?

 

A must-read for senior executives, marketing managers, students and anyone who wants to drive growth, increase income, and spur organizational change, Titans of Service demonstrates the power of understanding evolving customer service needs, developing and implementing winning design strategies, and measuring their results.

 

Order now: titanstilaukset@gmail.com

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